We’re all about making shipping smarter and operations smoother.

Step into a place where we blend cutting-edge tech with business savvy. Welcome to the Hapag-Lloyd Knowledge Center in Gdańsk

 

 

 

 

We like to think of ourselves as a crew. Sure, we don’t sail on a big container ship like our colleagues at sea, but we believe the comparison fits perfectly. Why?

 

Just like the crew of a container ship, we depend on each other to create the best customer experience. We need to be in sync, working together seamlessly. And, like any successful team, we adhere to a set of principles and values that keep us focused on our goals and guide us on how to achieve them.

No matter where you join us or what role you take on, you’ll be supported to do your best work, enjoy your day-to-day tasks, and reach your career aspirations.

 

 

 

We specialize in the development and improvement of commercial solutions, such as the FIS (Freight Information System) – a key business tool for the company. 

 

Collaborating with our colleagues from Chennai and Hamburg, we systematically refine this product, actively crafting its new version using cutting-edge tools like AWS and Cloud environments.

Our team consists of approximately 90 specialists covering a wide spectrum of areas, including Java development, requirement analysis, testing, platform deployment, and system monitoring. Our expertise includes Java Enterprise Edition, AWS, Kafka, PostgreSQL, relational databases, security aspects, and much more.

 

 

 

 

 

We strive to make Hapag-Lloyd’s services as user-friendly as possible. Our work enables customers to manage their orders independently – from quick quotes and delivery planning to monitoring container temperatures and handling shipping paperwork.

 

We create innovative web and mobile applications that support these processes. We combine a forward-thinking approach with deep technical knowledge and business acumen.

By working closely with the business, we have a direct influence on product development. We are involved in every stage of the process – from ideas through MVP, prototypes, and pilots to global rollouts.

 

 

 

 

 

 

We create and maintain advanced analytical tools for collecting, storing, and analyzing vast amounts of data, using modern technologies like cloud computing to ensure scalability and efficiency.

 

We handle cross-functional analytical requirements, provide support and consulting in data analysis, and build a well-managed, reliable, and efficient cloud-based data analytics landscape.

Our team of experts develops reports and dashboards that deliver valuable insights to managers and operational teams, helping to optimize processes, increase efficiency, and make strategic decisions.

 

 

 

 

 

We’re a dynamic team at the forefront of integrating AI into all aspects of Hapag-Lloyd. Our mission includes supporting teams, delivering seamless AI solutions, and creating innovative tools that streamline daily operations.

 

Our experts in Gdańsk and Hamburg specialize in various areas of AI such as machine learning, data analysis, process automation, and natural language processing. We collaborate with other departments to implement AI in logistics, route optimization, demand forecasting, supply chain management, and customer service improvement.

We aim for every customer and crew member to feel the positive impact of AI by 2030. It’s not just a trend; it’s the driving force leading us to greater efficiency and success.

 

 

 

 

[Waiting for copy] We’re a dynamic team at the forefront of integrating AI into all aspects of Hapag-Lloyd. Our mission includes supporting teams, delivering seamless AI solutions, and creating innovative tools that streamline daily operations.

 

Our experts in Gdańsk and Hamburg specialize in various areas of AI such as machine learning, data analysis, process automation, and natural language processing. We collaborate with other departments to implement AI in logistics, route optimization, demand forecasting, supply chain management, and customer service improvement.

We aim for every customer and crew member to feel the positive impact of AI by 2030. It’s not just a trend; it’s the driving force leading us to greater efficiency and success.

 

 

We focus on developing and implementing automation, leveraging various RPA technologies such as  Blue Prism.

 

Our software automates diverse business operations, ranging from simple administrative tasks to more complex business processes, including those related to managing deliveries and container transportation, monitoring warehouse status, handling logistics documentation, and analyzing data on cargo movement and operational performance.

Thanks to our dedication, our colleagues at Hapag-Lloyd worldwide can utilize their own local robots, leading to increased efficiency, faster task completion, and reduced risk of human errors. Join us in shaping the future of logistics!

 

 

Effective and reliable electronic data exchange is the crucial part of the transportation chain.

 

Our software automates diverse business operations, ranging from simple administrative tasks to more complex business processes, including those related to managing deliveries and container transportation, monitoring warehouse status, handling logistics documentation, and analyzing data on cargo movement and operational performance.

Thanks to our dedication, our colleagues at Hapag-Lloyd worldwide can utilize their own local robots, leading to increased efficiency, faster task completion, and reduced risk of human errors. Join us in shaping the future of logistics!

 

 

We harness advanced SAP technologies, including the SAP S/4HANA ERP platform, to streamline financial and accounting processes.

 

Our team comprises seasoned SAP specialists who ensure efficient system utilization and tailor it to the company’s specific needs. Through SAP S/4HANA, we facilitate the automation of accounting processes, real-time financial reporting, and data analysis to support strategic business decision-making.

Our solutions enable swift access to critical information and optimal resource utilization, translating into enhanced operational efficiency and achieving a more competitive edge in the market.

 

 

We are professionals dedicated to safeguarding our digital assets and ensuring the integrity of our data.

 

Our team is committed to protecting the company from cyber threats by implementing robust security measures and staying ahead of the latest cybersecurity trends.
As guardians of our cyber realm, we ensure the integrity, confidentiality, and availability of our digital assets. Our mission is to proactively secure sensitive data, mitigate cyber threats, and foster a culture of security awareness across the organization.

 

 

We are a team of Agile Coaches, experts in both the theory and practice of Scrum. Our members possess a deep understanding of Scrum principles and extensive real-world experience in Scrum organizations.

 

As Change Agents, we observe teams and provide guidance, coaching, and training. We identify opportunities to implement Scrum and Agile practices holistically across the organization.

We promote an Agile mindset centered on learning, collaboration, understanding, improvement, and flexibility to achieve high-performance results. We serve as advisors to teams, leaders, and organizations. We facilitate diverse stakeholder discussions, lead by example, and challenge the status quo.

 

 

We are a cohesive unit comprising several specialized teams: IT Equipment-ECR, MONET NERO, OMNI, FleetIT Products, and Cargo Operations (COPS).

 

Each of our teams plays a critical role in ensuring seamless operations across ports, vessels, and road transport. We are dedicated to developing and maintaining systems tailored to our most important customer—our internal operations teams.

By focusing on their needs, we enable efficient, reliable, and smooth logistical processes, ultimately enhancing the overall performance and service quality of Hapag-Lloyd.

 

 

We’re a team of experienced and highly skilled coordinators. We ensure timely validation of booking data, collaborating closely with stakeholders, relevant institutions, and industry partners.

 

With over 130 connections and 900 vessels under our watch, our role is pivotal in guaranteeing onboard safety.

Ensuring compliance with international, national, local, and port regulations is our top priority.

 

 

We’re a team located in Gdańsk, ensuring the smooth operation of 40 top-tier vessels from our global fleet. We equip them with necessary resources and support for optimal performance and safety standards.

 

We equip them with necessary resources and support for optimal performance and safety standards. Collaborating with Ship Management, comprising captains and chief engineers, we manage daily operations with precision.

This collaboration involves constant communication, technical support, and efficient document management, all aimed at facilitating seamless navigation and operational excellence. Our team consists of IT Procurement, Spare Parts and Vessel Supplies, and E-Procurement Excellence.

 

 

We ensure the smooth functioning of our office environment, handling personnel matters, talent acquisition and recruitment, finances, and technical coordination.

 

The HR department manages employee affairs and onboarding, promoting a positive work culture. Talent acquisition sources the best talents to drive innovation. Accounting ensures financial transparency and efficiency.

IT coordination oversees technical infrastructure, ensuring smooth operations. Driven by a passion for excellence, we constantly work to support our colleagues, infusing creativity and dedication into every aspect of our work.

 

 

 

If you’ve got serious talent and drive, there’s no better home for your potential than Hapag-Lloyd. Are you ready to start your new career journey with us?

 

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We care. We move. We deliver.

 

Ocean freight shipping is the backbone of the world’s economy. It may not seem all that fascinating at first glance, but as soon as you start going deeper, you begin noticing its many facets.

 

Our people make the difference and their well-being is our number one priority. We are proud of our long tradition of treating our people fairly.

 

We don’t want to sit idly by and wait for others to forge new paths. We dedicate ourselves to constant innovation, ensuring that our technology and our products remain up-to-date, easy to use and responsive to our customers needs

 

If there’s one thing our employees agree on, we help and support each other –  teamwork, passion, framework for action and more. With a global, diverse network at our fingertips, there’s always someone willing to offer a new perspective, advice and a helping hand.

 

Our leaders prioritize autonomy. And, most importantly, they encourage experimentation and idea-sharing, understanding that failure is often a necessary step towards innovation.



More about the areas we specialize in at Hapag-Lloyd Knowledge Center

Want to know more about
working at Hapag-Lloyd?

Reach out to our Recruitment Team by e-mail: hlkc@hlag.com

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